Shipping policy

Every LULU LIU London garment is made to order. Nothing is held in stock: your garment is made once your order or commission is confirmed and your measurements have been agreed with our atelier, and timing for each piece is discussed with you personally.

When your garment is complete, we contact you to arrange delivery. Pieces are sent fully insured, with tracking and signature on delivery. Clients in London may also arrange a personal handover or final fitting at the atelier by appointment.

We deliver worldwide. Delivery costs, and any customs duties, taxes or import fees for your country, are confirmed before your order is finalised. Please make sure your delivery address is complete and accurate.

Questions: clientservice@lululiu-london.com
LULU LIU LONDON LIMITED, registered in England and Wales, company number 12035974. 3rd Floor, 45 Albemarle Street, London W1S 4JL. Last updated: November 2026.